Owner FAQ

At Stormo Property Management, we manage residential properties, including single-family homes, multi-family properties and apartment buildings.

We serve Benton County, Sherburne County, Stearns County, Wright County, Meeker County, Kandiyohi County and McLeod County.

If you own residential properties in any of these areas, we can help you manage them with care!

We complete a detailed rental analysis using comparable properties, local market trends, seasonal demand, and the condition and features of your home. We ensure to set a rental price that is competitive enough to attract tenants quickly while still maximizing your long-term revenue.

We use a multi-channel marketing strategy designed to reach high-quality renters quickly. Our process includes taking professional, high-resolution photos, writing engaging property descriptions, listing the home on major rental websites, promoting the property through social media, and advertising locally through word-of-mouth and rental signs.

Once we do that, we act fast, responding to all inquiries in a timely manner.

Our screening process is thorough and consistent. We review credit reports and payment history, income and employment verification, rental history and landlord references, criminal background checks, as well as eviction records.

This helps us place tenants who demonstrate financial stability, responsible behavior, and a strong rental record, so that we protect your investment and minimize tenant-related issues.

Timeframes vary depending on the property’s location, price and season. That said, most of our homes rent out quickly. Thanks to our strong marketing strategy and fast lead follow-up, many of our properties are filled within a couple of weeks.

Yes, you can if you wish, but most owners prefer to leave screening and placement to us. We’re experts in screening, and we know how to comply with Minnesota fair housing laws.

Tenants pay rent through a secure online portal using ACH transfer, debit, or credit card. Their rent is due on the first of each month. We enforce lease terms and late fees consistently.

Shortly after we receive the rent, we process the payment and you receive your funds via direct deposit along with a detailed monthly statement.

Most of the time, tenants don’t pay late or miss payments. This is because we send automatic rent reminders and ensure tenants are clear on their rent-related responsibilities. That said, if they do pay late, we send immediate follow-ups, enforce late fees and clearly communicate with the tenants.

If the issue persists, we begin the legal eviction process in compliance with Minnesota law. We handle all steps, documentation, and communication so you are never left dealing with conflict or legal stress.

We manage maintenance proactively, making sure we address all issues early before they become serious repairs.

Our services include routine repairs, preventative maintenance, annual and seasonal inspections, vendor scheduling and oversight and 24/7 emergency response.

We work with local, trusted, licensed vendors who provide quality service at competitive pricing. Our goal is to protect your home, reduce long-term costs, and maintain high tenant satisfaction. All of this will strengthen your investment.

Our team provides 24/7 emergency support for tenants dealing with urgent issues. This can include flooding, electrical hazards, heating failures, or safety concerns.

Day or night, we are there to ensure your property is protected!

Yes. All property owners receive access to a secure online portal, where you can view monthly statements, year-end reports, expense and invoice records, payment history, repair documentation, tax-ready summaries and more.

Everything is organized and easy to navigate, giving you full visibility into your property’s performance.

Absolutely. Before the lease expires, we review the tenant’s payment history, property condition, and market rent rates. If everything looks good, we offer renewal terms.

We also determine any recommended rent adjustments.

We handle all communication, documentation, and updates to the lease so the process is seamless for both you and the tenant.

Evictions are rare due to our careful screening, but if it becomes necessary, we manage the entire process.

This includes serving proper notices, documenting nonpayment or violations, filing paperwork with the court and coordinating with legal professionals.

We follow all Minnesota landlord-tenant laws to ensure the process is handled professionally and legally.

If you’d like to use your own vendor, then yes, you can. That said, many owners choose our vendor network because we guarantee that ours are reliable, fast and fairly priced.

We conduct move-in and move-out inspections, as well as routine or seasonal inspections depending on the property. These inspections help us catch issues early, verify lease compliance, and ensure your home is being properly maintained.

All inspection reports are available to you through your owner portal.

We are committed to clear communication. You’ll receive updates on marketing performance during vacancies, tenant applications, maintenance requests, repair statuses, lease renewals, financial performance and more.

You can also contact us anytime. We are always here to help.

Yes, but it must be planned. We need to provide tenants with a legal notice before you enter the rental home, as required by Minnesota law.

Stormo Property Management offers a strong combination of personalized service, marketing expertise, local market knowledge, and responsive communication.

We care about your property like it’s our own. Our systems, processes and approach are all designed to deliver consistent results.

No matter your question or concern, Stormo Property Management is here for you. Call us at 1-833-317-5553 or send us an email at info@sre-spm.com to reach us today!